At Express CBD, we understand the importance of receiving your products promptly and efficiently. That's why all of our orders are processed and dispatched from our warehouse in the UK, using a variety of reliable third-party couriers to ensure your package arrives promptly and in perfect condition.
We offer several shipping options to suit your needs:
- Royal Mail 48 Tracked (2-3 days) - £3.75
- Royal Mail 24 Tracked (1-2 days) - £5.00
- DPD Express (1-2 days) - £6.00
- DHL Express (1-2 days) - £5.90
- DPD Saturday - £10.00
For orders above £50, we provide free Royal Mail 48 Tracked shipping. This option will be presented at checkout.
We aim to get all orders placed before 3 pm dispatched the same day (Monday-Friday). Please note that the delivery duration is calculated from the point of dispatch rather than when the order was placed.
Our orders are fulfilled using a variety of third-party couriers. Although rare, parcels can occasionally be delayed, damaged, or lost. If you encounter any issues with your delivery, please contact us as soon as possible, as we will not be notified until the situation is brought to our attention.
In the event of a disputed delivery, we will raise an investigation with the third-party courier. In these instances, we must take the result of the courier's investigation as final.
At Express CBD, we are committed to providing exceptional customer service and strive to make your shopping experience as smooth and hassle-free as possible. If you have any questions or concerns regarding shipping, please don't hesitate to contact our team.